Select One Specialist

Description

Job Summary: The Select One Specialist will serve customers at the initial stage of their Select journey, focusing on a premium digital experience and remote human proximity. Key Highlights: 1. Premium digital experience focused on convenience and efficiency 2. Conduct consultative sales of low-complexity financial products 3. Culture of flat hierarchy and appreciation of diversity Select One Specialist Country: Brazil If you are eager to grow and learn continuously, and passionate about interacting with people, this could be your place! The Santander is a growing ecosystem committed to helping individuals and businesses thrive. Here, you can create the new, question and challenge the market. It’s about aligning the urgency of the present with that of the future to always serve customers in the best possible way. It’s about being part of a global company that values diversity across all dimensions and embraces a culture of flat hierarchy across roles. At Santander, we have a flat-hierarchy culture comprising four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a **Select One Specialist**, where you will be hired as a Specialist—the primary expert in your area. **Your role here will be:** To serve customers at the beginning of their Select journey, ensuring a premium digital experience focused on convenience, efficiency, and remote human proximity. **Key Responsibilities** * Serve and engage customers 100% digitally (chat/video/app); * Update customers in the Select portfolio, presenting segment benefits and differentiators; * Conduct consultative sales of low-complexity credit, investment, and insurance products; * Collect and update data; * Maintain familiarity with digital solutions focused on the Santander ecosystem; Resolve requests remotely. * **Behavioral and Technical Competencies** * Advanced knowledge of customer experience; Experience in sales and proficiency in using digital tools. * **Education/Certifications** * CPA 10 (mandatory); * Relevant experience in remote customer service; Proficiency in digital service channels, customer journey, and financial products. * If this resonates with you, join Santander! **BENEFITS** * Variable Compensation (PLR + RV); * Medical and Dental Assistance; * Meal and Food Allowance; * Supplementary Pension; * Life Insurance; * Daycare/Babysitter Allowance; * Gympass or Totalpass; * Transportation Allowance; * Nascer Program; * Be Healthy – A program encouraging healthier habits; PAPE – Specialized Personal Support Program. * So? Ready to be ignited? In our branches (agencies), we count on the best managers in the market—managers who stand beside customers to meet their needs and offer the most suitable solutions. If this resonates with you, join Santander! ️ #HereYourSparkTransforms #JoinSantander #BeTheSpark