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Customer Service Assistant

R$2,043-2,250/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelHigh School Diploma

Description

**Join W.Vetro!** We are the innovative solution transforming the management of glass shops and metalwork shops with the market's best calculation and management system. **MAIN RESPONSIBILITIES:** * Remote and in-person customer support * Technical support for software installation, configuration, and usage * User guidance, training, and qualification * Technical ticket logging and follow-up * Support for sales and technical teams **REQUIREMENTS:** * Completed high school education * Strong communication skills and customer service aptitude * Intermediate-level computer proficiency * Organization, proactivity, and responsibility * Valid driver's license * Willingness to travel **PREFERRED QUALIFICATIONS:** * Currently pursuing a bachelor's degree * Experience in technical support or customer service * Familiarity with software used in the glass or metalwork industry * Basic knowledge of production processes or estimating for windows/doors and glass shops **WORK SCHEDULE:** * Monday to Friday: 8:00 AM to 6:00 PM; Saturdays (when required): 8:00 AM to 12:00 PM Compensation: R$2\.043,39 \- R$2\.250,00 per month Benefits: * Food basket * Life insurance * Meal allowance * Transportation allowance Work location: On-site

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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