Backoffice Analyst

Description

Job Summary: Altio is seeking a detail-oriented and quality-driven Backoffice Analyst to handle insurance-related routines, while valuing teamwork and communication. Key Highlights: 1. Commitment to service quality and customer satisfaction 2. Appreciation of teamwork and communication 3. Focus on employees' personal and professional satisfaction Hello! At Altio, we are looking for new talents to join our team! We are a young company committed to the quality of services we provide and to our customers’ satisfaction. Above all, we value the people who make it all happen. We work with dedication and effort to ensure our employees’ personal and professional satisfaction. **We have openings for: Backoffice Analyst** **Benefits:** * Salary: BRL 1,996.75; * Bonus up to BRL 400.00 (based on KPIs); * Flexible VR/VA Card: BRL 16.56 (daily value); * Golden Farma; * Health plan reimbursement: BRL 180.00; * Transportation Benefit: credited directly to the transit card; * Amil Dental Plan; * Childcare Assistance. **Responsibilities and Duties:** * Backoffice support for insurance operations. **Requirements and Qualifications:** * Minimum age of 18 years; * Proficiency in Microsoft Office Suite; * Prior experience in backoffice routines; * Excellent written and verbal communication skills; * Strong organizational skills and attention to detail; * Ability to work collaboratively and manage multiple tasks; **Work Model:** * Schedule: 5x2 — Monday to Friday (including holidays); * On-site; * **Working hours: 09:00–17:12 or 10:00–18:12.** * Located near Granja Julieta Station — R. Verbo Divino, 1488 — Chácara Santo Antônio, São Paulo — SP, 04719-002. If preferred, send your resume via WhatsApp: +55 11 99113-6920 Job Type: Full-time CLT Compensation: Up to BRL 1,996.75 per month Screening Question(s): * Do you have experience in BKO/Customer Service or Ombudsman support? Work Location: On-site