Job Summary: Customer service intern to provide courteous, efficient, and humanized service by delivering information and resolving issues. Key Highlights: 1. Multichannel customer service: in-person, telephone, and email 2. Focus on information about products and services 3. Resolving problems and conflicts courteously Founded in 2005 in Maranhão, Logos is a reference in comprehensive customer service management. Logos has accumulated extensive experience in multichannel service, covering in-person service, teleservice, and digital channels such as chat and online platforms, offering integrated and innovative solutions to meet customers' needs efficiently. With 20 years of history, we have grown through solid partnerships, sustainable solutions, and, above all, the appreciation of people, who are at the heart of everything we do. We are seeking an intern to deliver courteous, efficient, and humanized customer service, providing clear information about the company's products and services. Responsibilities: * Serve customers in person, by telephone, or via email, providing information about products and services * Record customer complaints, suggestions, and compliments * Resolve problems and conflicts efficiently and courteously * Participate in training programs to improve customer service skills * Follow company policies and procedures to ensure service safety and quality * Maintain a clean and organized workplace Requirements: * Completed high school education * Prior experience in customer service is desirable * Strong communication and interpersonal skills * Availability to work flexible hours, including weekends * Proficiency with computer systems and typing.
João Silva
Indeed · HR
João Silva
Indeed · HR
