Back Office Assistant

Description

Job Summary: This Back Office Assistant will support customer service, case analysis, and drafting of contractual documents to ensure excellence in customer relationship management and internal organization. Key Highlights: 1. Supports customer service processes and case analysis 2. Contributes to excellence in customer relationship management 3. Focuses on internal organization and documentation Position: Back Office Assistant Location: Jardim Europa – Goiânia – On-site Employment Type: CLT Are you communicative, enjoy interacting with customers, and pay attention to details? We have an opportunity in the customer service area at Localiza Urbanismo. You will be responsible for supporting customer service processes, case analysis, and drafting of contractual documents, contributing to excellence in customer relationship management and internal organization. Key Responsibilities: * Organize and archive contracts, amendments, termination agreements, and other physical and digital documents; * Draft contract drafts, notifications, announcements, and other documents reflecting agreements reached by the negotiation team; * Validate information and liaise with internal legal support; * Prepare copies and digitize contractual documents; * Assist in controlling the flow of contractual documents (drafting, signing, and archiving); * Type and format contract drafts, notifications, and announcements, ensuring accuracy; * Distribute contractual documents to involved parties (physical and digital); * Handle calls and inquiries related to the negotiation area; * Receive and send documents from customers, suppliers, and partners; * Support general administrative tasks such as organizing files, sending correspondence, and managing supplies. Requirements: * Completed high school education; * Basic computer and office software knowledge; * Organizational skills and attention to detail; * Excellent written and verbal communication skills; * Proactivity and teamwork orientation. Benefits: * Meal allowance via Caju card, R$500.00; * Transportation allowance or fuel allowance, R$8.60 per day; * Birthday gift via Caju; * Attendance bonus; * Breakfast; * Health and dental plans—100% covered by the company; * Special partnerships with nutritionists, psychologists, and commercial networks; * Reduced working hours: Monday to Friday, 8:00 AM to 5:45 PM, with a 1h20 lunch break. Job Type: Full-time CLT Salary: R$2.000,00 \- R$2.273,72 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Commercial partnerships and discounts * Life insurance * Meal allowance * Food allowance * Transportation allowance Work Location: On-site