Description
**Join W.Vetro!**
We are the innovative solution transforming the management of glass shops and metalwork shops with the market's best calculation and management system.
**MAIN RESPONSIBILITIES:**
* Remote and in-person customer support
* Technical support for software installation, configuration, and usage
* User guidance, training, and qualification
* Technical ticket logging and follow-up
* Support for sales and technical teams
**REQUIREMENTS:**
* Completed high school education
* Strong communication skills and customer service aptitude
* Intermediate-level computer proficiency
* Organization, proactivity, and responsibility
* Valid driver's license
* Willingness to travel
**PREFERRED QUALIFICATIONS:**
* Currently pursuing a bachelor's degree
* Experience in technical support or customer service
* Familiarity with software used in the glass or metalwork industry
* Basic knowledge of production processes or estimating for windows/doors and glass shops
**WORK SCHEDULE:**
* Monday to Friday: 8:00 AM to 6:00 PM; Saturdays (when required): 8:00 AM to 12:00 PM
Compensation: R$2\.043,39 \- R$2\.250,00 per month
Benefits:
* Food basket
* Life insurance
* Meal allowance
* Transportation allowance
Work location: On-site