HOUSEKEEPER

Description

**Company Description** We are Accor. We are the global leaders in Enhanced Hospitality. We are more than 230\.000 hospitality specialists placing people at the heart of what we do, creating new connections and emotions for our guests, nurturing a true passion for service and achievements beyond limits. Everything we do comes from the heart, and that is why we are the world’s largest experts in the art of welcoming, connecting, and serving. We are much more than accommodation and hotels. Our promise is to exceed all expectations, promoting inclusion, care, and impeccable service. We pay close attention to the world and to what people seek. **Job Description** * Clean and prepare guest rooms during stays and after guest departures, including cleaning all areas, changing linens, and restocking supplies (amenities). * Organize the housekeeping cart, arranging all materials, equipment, tools, and other items required for room cleaning and preparation (linens, cleaning products, amenities, vacuum cleaner, broom, etc.). * Complete maintenance, minibar, and stationery checklists, and promptly report any irregularities or replenishment needs to the supervisor. * Maintain cleanliness and order in all vacant rooms. * Ensure cleanliness of corridors and elevator lobbies. * Perform minibar checklists and restock items as needed. * Identify guest belongings left behind or forgotten in rooms and deliver them to the immediate supervisor. * Collect guest laundry for external laundry services. * Keep the floor service pantry clean and organized. * Place used linens in appropriate bags for external laundry delivery, and report any damage or defects in linens to the immediate supervisor. * Record general information regarding room occupancy (number of guests per room, room status, housekeeping status, etc.), following established procedures. * Implement area “Self-Control” processes and procedures; * Maintain equipment and materials under one’s responsibility. * Safeguard the floor key, adhering to established criteria and procedures. * Perform other related duties as required by the department. **Qualifications** Creativity Problem Solving Contribution to Results Flexibility Passion for Service Commitment Dynamism Teamwork Organization Communication **Additional Information** Availability to work on a 6x1 shift schedule\.