Description
**Main Responsibilities**
* **Customer service**: Receive patients with excellence, courtesy, and efficiency, both in person and via digital channels.
* **Administrative routines**: Organize files, digitize documents, and draft notices or reports using **Microsoft Word**.
* **Data management**: Populate internal control spreadsheets, registries, and operational workflows using **Microsoft Excel**.
* **Schedule management**: Book appointments and examinations, and manage patient flow at the reception.
**Desired Profile**
* **Proactivity**: Anticipate common sector issues and propose quick solutions.
* **Organization**: Maintain an orderly workplace and well-organized digital documents.
* **Clear communication**: Ability to convey information simply and professionally.
**Mandatory Requirements**
* Intermediate knowledge of **Microsoft Word**.
* Intermediate knowledge of **Microsoft Excel**.
* Proven experience in public-facing customer service.
**Preferred Qualification**
* Basic knowledge or technical course in **Occupational Safety**.
Payment: R$1\.621,00 per month
Benefits:
* Transportation allowance
Work location: On-site