PRE-SALES ASSISTANT

Description

Job Summary: We are seeking a professional to join our team as a PRE-SALES specialist, responsible for managing, screening, and qualifying leads, as well as supporting the commercial team. Key Highlights: 1. Lead Management and Screening 2. Lead Qualification and CRM Management 3. Commercial Team Support and Marketing Integration JOIN OUR TEAM! We are looking for a professional to join our team as PRE\-SALES The main responsibilities of a pre\-sales professional (SDR) include collecting leads RESPONSIBILITIES **Lead Management and Screening:** 1\) Receive and organize leads captured via forms, landing pages, social media, website chat, and other inbound sources. 2\) Verify lead data (phone number, email, location, interest profile) to ensure lead quality. 3\) Categorize leads according to criteria defined by the marketing and sales teams (e.g., persona, region, average deal size, urgency). Lead Qualification: 1\) Contact leads via email, phone, or WhatsApp to validate information provided. 2\) Apply a pre\-qualification script or form (budget, authority, need, timeline). 3\) Identify genuine opportunities and disqualify off\-profile leads, routing them to marketing nurturing when applicable. 3\. CRM Data Entry and Management: 1\) Log all contacts and interactions in the CRM in an organized and up\-to\-date manner. 2\) Update lead status (new, being approached, qualified, disqualified) according to the sales funnel. 3\) Ensure data integrity within the CRM for sales reporting. 4\. Commercial Team Support: 1\) Schedule meetings, demonstrations, or visits for sales representatives. 2\) Provide sales representatives with a summary of the lead’s history prior to commercial contact. 3\) Monitor follow\-ups on qualified leads to prevent opportunity loss. 5\. Performance Tracking: 1\) Monitor KPIs such as qualified lead\-to\-sale conversion rate, average response time, and service level agreement (SLA) compliance. 2\) Report insights to the pre\-sales manager regarding lead profiles, common objections, and process improvement opportunities. 6\. Marketing Integration: 1\) Provide ongoing feedback on the quality of leads generated by campaigns. 2\) Suggest improvements to forms, landing pages, and automation workflows to enhance lead quality. 3\) Participate in alignment meetings with marketing and sales teams to calibrate lead qualification criteria. Perform other duties as instructed in Work Instructions (WI) **DESIRED COMPETENCIES:** Focused; Time management; Motivated to learn and grow; Strong interpersonal skills; Proactive; Dedicated; Passionate about work; Clarity and ease of communication; Driven by challenges; Creative in identifying new solutions; Hands\-on approach; Resilient; **REQUIRED QUALIFICATIONS:** High school diploma completed Telesales or telemarketing experience preferred Proficiency in Excel **WORK HOURS:** Monday to Friday, 8:00 AM – 12:00 PM and 1:30 PM – 6:00 PM **LOCATION:** Nossa Senhora do Rosário / São José **BENEFITS:** R$ 1\.993\.85 9% attendance bonus Meal allowance of R$ 35.62 per workday (20% employee contribution on recharge value) Transportation voucher (6% employee contribution) After the 90\-day probation period, you may access partnerships with educational institutions, health insurance, and dental plans If you are interested in this position, please submit your resume. We look forward to meeting you! This position is also open to People with Disabilities (PwD)