Description
Provide technical support to users in person, via telephone, or remotely (ticket handling);
Perform preventive and corrective maintenance on computers and peripherals (component replacement, formatting, software installation);
Assist with computer network configuration (cabling, IP configuration, network printers, Wi-Fi);
Install and update operating systems and software;
Support the company's hardware and software inventory;
Assist in creating and updating technical documentation and user and process manuals.
Support user account management in Active Directory (creation, unlocking, password reset)
Perform other technical support tasks as directed by the IT team.
Job Type: Internship
Contract Duration: 12 months
Compensation: R$1.200,00 per month
Benefits:
* Life insurance
* Meal voucher
* Transportation voucher
Selection Question(s):
* When is your graduation expected to be completed?
* Have you previously used Artificial Intelligence tools? If yes, would you consider your knowledge basic, intermediate, or advanced?
Education:
* Currently pursuing or previously interrupted undergraduate studies (Preferred)
Work Location: On-site