Job Summary: Operational professional responsible for student support and follow-up, from enrollment through course completion, providing academic and administrative assistance. Key Highlights: 1. Continuous student support and follow-up 2. Support for enrollment, re-enrollment, and documentation 3. Guidance and referral for academic and financial matters **Description and Responsibilities:** **Schedule:** Monday to Thursday, 1:00 PM to 10:00 PM; Friday, 12:00 PM to 9:00 PM; Saturday, 8:00 AM to 12:00 PM **Level:** Operational **Employment Type:** Permanent – CLT * Provide student support and follow-up throughout their academic journey, from admission to course completion; * Process enrollments and re-enrollments, receiving and verifying documents; * Conduct guided campus tours; * Address and refer requests from returning students, including academic and financial matters; * Receive and forward documentation; * Support graduation-related processes; * Guide students and refer their requests to the appropriate departments, when necessary. **Requirements:** * Completed high school education Customer service and/or administrative experience is desirable * **Benefits:** Dental care, Education allowance, Internal benefits, Parking, Meal voucher, Transportation voucher
João Silva
Indeed · HR
João Silva
Indeed · HR
