About the position As an **Inbound SDR at Welucci**, you will be responsible for receiving, qualifying, and converting leads that come to the company, ensuring responsiveness, high-quality service, and the generation of real sales opportunities for the commercial team. Your role will be to understand the customer’s situation, identify their needs, and conduct a consultative approach from the very first contact—ensuring only qualified leads progress through the sales funnel. This position is strategic in maximizing the conversion of marketing-generated leads and directly impacts the efficiency of the commercial operation. Responsibilities * Respond to and qualify inbound leads promptly and effectively; * Initiate first contact with leads via WhatsApp, phone, email, or other channels; * Understand the prospect’s context, pain points, and needs; * Apply a consultative approach to spark interest and engagement; * Validate whether the lead fits the Ideal Customer Profile (ICP); * Address initial objections and strategically guide the conversation; * Schedule qualified meetings for the Sales Executive team; * Ensure the lead attends the scheduled meeting; * Hand over complete and relevant information to the next team member; * Log all interactions accurately in the CRM; * Track conversion and productivity metrics, pursuing continuous improvement. Qualifications * Experience as an SDR, Inside Sales representative, or handling inbound leads; * Experience qualifying leads and conducting initial commercial conversations; * Familiarity with CRM systems, preferably HubSpot; * Experience with customer outreach via WhatsApp, phone, or digital channels; * Completed or currently pursuing a bachelor’s degree. Preferred Qualifications * Experience in B2B sales; * Experience managing high volumes of inbound leads; * Knowledge of qualification methodologies (e.g., SPIN, BANT); * Experience with HubSpot or marketing automation tools. What we look for in our team * Excellent communication and active listening skills; * Responsiveness and a strong sense of urgency; * An organized, process-oriented mindset; * Ability to quickly grasp the customer’s context; * Focus on conversion and the quality of generated opportunities; * Proactivity and a continuous learning mindset. Benefits offered by the company Fixed salary + variable compensation Flexible card worth R$1,000 To use however best suits your daily life. Fluency Pass Access to a language-learning platform. Avus A benefits club offering discounts on medical consultations and exams. Starbem Easy access to specialist physician consultations. Pharmacy discounts.
João Silva
Indeed · HR
João Silva
Indeed · HR
