Job Summary: Professional responsible for making outbound calls, guiding drivers through the onboarding process, answering questions, conducting follow-ups, monitoring KPIs, and collaborating with the team. Key Highlights: 1. Telesales and customer service experience 2. Strong communication and persuasion skills 3. Results-oriented profile with a sales focus **Responsibilities:** * Make outbound calls to potential drivers, guiding\-them through the onboarding process. * Encourage completion of all required steps for platform activation. * Answer questions and provide clear information regarding requirements, benefits, and policies. * Conduct follow\-up on inactive or incomplete registrations. * Monitor daily, weekly, and monthly performance indicators (KPIs). * Accurately record driver interactions and statuses in CRM systems. \- Collaborate with the team by sharing best practices and solutions. \- Support campaigns and initiatives aimed at increasing activations. **Requirements** * Minimum 1 year of experience in telesales, customer service, or outbound calling campaigns. * Strong communication and persuasion skills. * Basic knowledge of Excel, Google Sheets, and CRM. * Ability to meet and exceed targets in a dynamic environment. * Results-oriented profile with a sales focus. * Excellent verbal communication, active listening, and objection-handling skills. * Organizational skills to manage multiple leads simultaneously. * Collaborative spirit and proactive attitude. **Salary: R$ 1\.890,00** **Benefits: Meal Voucher: R$ 25.00 per day / Food Allowance: R$ 220.00** **Available Shifts:** **Monday to Friday, 12:40 PM to 6:00 PM; Saturday, 12:40 PM to 6:00 PM** Minimum Education Level: High School (Secondary Education)
João Silva
Indeed · HR
João Silva
Indeed · HR
