Plumber Assistant

Description

Job Summary: Assist the plumber in performing maintenance services for networks, service lines, and risers, ensuring quality standards, ethics, and customer satisfaction. Key Highlights: 1. Assist the plumber in plumbing and sanitation services. 2. Ensure quality standards, courtesy, and good faith in interactions with customers. 3. Drive the company vehicle to perform tasks and identify frauds. **Description:** **Responsibilities and Duties:** Assist the plumber in executing services, adhering to all procedures outlined herein, thereby meeting quality standards; Ensure ANE quality standards, be courteous, and act promptly and in good faith with customers; Assist in meeting the start and completion deadlines for services established by the Service Schedule; Serve as a communication channel and integration mechanism between the company and customers, promoting ANE best practices and conduct; Exercise care in handling tools, equipment, uniforms, vehicles, and field service execution; Always seek leadership support for all services performed on main roads or high-impact services; Drive the company vehicle to carry out assigned responsibilities. Identify potential frauds committed by customers in water or sewage systems through reading and interpreting data collected from water meters; Perform water supply cutoffs to prevent losses and/or damage to the water or sewage system and preserve the company's image; Ensure preservation of historical records and knowledge by preparing incident reports; Guarantee accuracy of collected information through precise reading of residential and commercial water meters; Support timely customer payment fulfillment by delivering bills and notifications promptly; Clarify possible customer doubts regarding water supply and/or billing to enhance customer understanding of the company's actions; Comply with quality and occupational safety procedures by attending lectures and training sessions, using PPE correctly, and properly handling materials, machinery, and equipment, among others; Perform other related duties as requested and guided by leadership; All activities listed above apply to the following services: Network, service line, and riser maintenance; debris removal; service line/riser cutoff; water reconnection (service line/riser); water meter verification; water connection; and activities related to water teams. Market-competitive benefits! Quality of life is our purpose. We operate with highly complex technical and operational criteria, delivering comfort, satisfaction, and quality of life. MISSION Improve quality of life through innovative and sustainable solutions. VISION Become a group globally recognized for excellence in management, operations, and results, with a focus on sustainability. VALUES Professionalism Sustainability Ethics Respect Innovation \#somosgrupolara **Desired Requirements:** High School Diploma Driver's License Category B Skills and knowledge in selecting appropriate tools for commercial plumbing activities. Being able to follow instructions from the lead plumber is crucial to ensure work is completed accurately and efficiently. 251218020255705181