PENDING ISSUES ASSISTANT - Parque Cecap

Description

Job Summary: Professional responsible for handling pending issues, contacting customers, drivers, and internal departments, recording incidents, and supporting customer service. Key Highlights: 1. Handling pending issues and communicating with diverse stakeholders 2. Recording and monitoring incidents 3. Providing essential support to customer service The company is seeking a Pending Issues Assistant in Guarulhos (Parque Cecap). **Responsibilities:** Handling pending issues (damages, returns, redeliveries). Contacting customers, drivers, and internal departments. Recording and monitoring incidents. Blocking/releasing CT-e/CTRC. Preparing reports and supporting customer service. Previous experience as a Pending Issues Assistant, Process Assistant, Pending Issues Analyst, or Pending Issues Coordinator may indicate suitability for some of the responsibilities in this role. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: 2\.058,74 * Profit Sharing * Meal Voucher * Parking * Transportation Voucher * Pharmacy Benefit * Medical Plan **Additional Information:** * Employment Type: Permanent \- On-site. * Schedule: Full-time * Working Hours: Monday to Friday, from 08:00 to 17:48\.