**Description:** Plan, organize, and supervise branch operational activities within established quality specifications and standards, aiming to ensure the achievement of the Company’s objectives and goals; Systematically monitor and control production performance through analysis of management indicators and problem analysis, proposing the necessary plans and actions to ensure achievement of established goals and objectives; Manage the branch’s vehicle fleet under its responsibility and support its maintenance, ensuring vehicles are in safe operating condition and comply with applicable legislation; Ensure customer operation service delivery by monitoring the branch’s activity execution to meet the collection schedule defined by the customer; Evaluate and define, together with the customer, the most suitable vehicle type for each transportation type, as well as provide guidance on safety matters; Negotiate with the customer new work alternatives in cases of adverse weather conditions, truck breakdowns, or other events interfering with transportation operations; Interface with customers to secure road clearance in case of truck accidents (owned or third-party), aiming to reduce transportation downtime; Act to reduce operational costs while respecting quality, environmental, and safety requirements; Ensure high-quality customer service, maintaining positive customer relationships and verifying transportation costs, deadlines, and quality to guarantee customer satisfaction and portfolio retention; Ensure truck maintenance by monitoring and enforcing scheduled preventive and corrective maintenance; Safeguard regional security, as well as environmental security, to guarantee necessary operating permits; Manage drivers and ensure control over team work schedules to meet the branch’s transportation needs, paying attention to safety, discipline, and applicable legislation; Analyze and plan the required fleet size to meet the branch’s demand; Comply with the Code of Ethics and Conduct, and operate within the strictest Compliance boundaries, in accordance with all applicable laws, regulatory standards, and internal policies. Commitment to meeting requirements of reference quality and environmental certifications, such as ISO 9001, ISO 14001, and SASSMAQ. **Compensation Notes:**