Description
Job Summary:
Professional responsible for planning and controlling routes, managing deliveries and pickups, leading the operational team, overseeing fleet and performance indicators, and standardizing processes.
Key Highlights:
1. Operational and logistics team leadership
2. Route optimization and fleet management
3. KPI monitoring and process standardization
**1\. Route Planning and Control**
* Define and optimize routes for linen/uniform collection and delivery
* Schedule timings according to contracts and service level agreements (SLAs)
* Adjust routes in case of emergencies, delays, or operational changes
* Reduce fuel costs, travel time, and fleet wear
**2\. Delivery and Pickup Management**
* Monitor on-time delivery compliance
* Ensure accurate volume verification (inbound and outbound)
* Address incidents such as losses, damages, or discrepancies
* Maintain direct communication with customers in critical cases
**3\. Operational Team Management**
* Lead drivers, assistants, and logistical support staff
* Assign tasks and work schedules
* Monitor performance, punctuality, and conduct
* Train staff on procedures, safety, and best practices
* Provide feedback and support employee development
**4\. Fleet Control**
* Monitor vehicle usage
* Schedule preventive and corrective maintenance
* Manage documentation (licensing, insurance, tachograph, etc.)
* Ensure compliance with safety and traffic regulations
**5\. Performance Indicator (KPI) Control**
* On-time deliveries
* Rework or return rate
* Productivity per route
* Fuel consumption
* Absenteeism and staff turnover
**7\. Organization and Processes**
* Standardize collection and delivery procedures
* Ensure traceability of linens/uniforms
* Comply with hygiene, quality, and safety standards
* Support audits and inspections
Minimum Education: Postgraduate Degree – Specialization/MBA
Desired Education:
* Logistics Operations, Postgraduate Degree – Specialization/MBA
* Logistics, Bachelor's Degree
* Business Administration, Bachelor's Degree
* Managerial Processes, Bachelor's Degree
* Engineering, Postgraduate Degree – Specialization/MBA
Driver’s License: A, B
* Transportation allowance
* Dental plan – Odontoprev
* Profit-sharing program (PLR)
* Meal allowance
* Basic food basket
* Breakfast
* Unimed health plan – National