We are looking for a customer service representative to join our team. If you are communicative, proactive, and enjoy interacting with people, and if you have empathy to handle various situations, this position is for you! The Customer Service Representative role is responsible for providing customer service, delivering information, clarifying doubts, and resolving issues. The professional must possess strong communication skills, be proactive, and demonstrate empathy when handling diverse situations. - Serve customers in person, by phone, or via e-mail, providing information about products and services - Record customer complaints, suggestions, and compliments - Resolve problems and conflicts efficiently and courteously - Participate in training programs to improve customer service - Follow company policies and procedures to ensure service safety and quality - Maintain a clean and organized workplace Compensation: R$1.620,00 - R$1.621,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Work location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
