Job Summary: Responsible for in-person, telephone, and online customer service, clarifying inquiries, recording requests, and ensuring humane and efficient service. Key Highlights: 1. In-person, telephone, and online customer service 2. Clarifying inquiries and providing information about products and services 3. Ensuring humane and efficient customer service Main Responsibilities: \* Provide in-person, telephone, and/or online customer service; \* Clarify inquiries and provide information about products and services; \* Record requests and monitor related demands; \* Route customer inquiries to the responsible departments; \* Ensure humane and efficient customer service. Requirements: \* Completed high school education; \* Strong verbal and written communication skills; \* Basic computer knowledge; \* Ability to work effectively in a team; \* Prior customer service experience is a plus. Desired Competencies: \* Empathy; \* Organization; \* Agility; \* Proactivity; \* Customer focus. Compensation: R$1\.621,00 \- R$4\.992,50 per month Benefits: * Education allowance * Free parking * Transportation voucher Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
