Job Summary: A professional for multichannel customer service, sales, support, problem resolution, and organization, with emphasis on communication and empathy. Key Highlights: 1. In-person, telephone, and chat customer service 2. Focus on sales, support, and problem resolution 3. Essential skills: communication, empathy, and product knowledge **Main Responsibilities of a Customer Service Representative:** * **Customer Service:** In-person, telephone, or chat reception. * **Sales and Support:** Present products/services, answer pricing questions, and close sales. * **Problem Resolution:** Handle complaints and find satisfactory solutions. * **Administrative Operations:** Process payments, schedule services, and update records. * **Organization:** Maintain a clean and organized workplace. \[1, 2, 3, 4, 5, 6] **Essential Skills:** * Clear communication and active listening. * Empathy and patience. * In-depth knowledge of the company's products or services. * Agility and problem-solving ability Bonus of BRL 500.00 per month!!! Minimum Education: High School (Secondary Education) * On-site meals * Meal allowance * Medical assistance * Dental assistance * Life insurance * Transportation allowance * Pharmacy benefits
João Silva
Indeed · HR
João Silva
Indeed · HR
