Description
Job Summary:
Professional responsible for serving customers in technical support, managing damaged products, and processing merchandise returns/exchanges.
Key Highlights:
1. Customer service in technical support for electro-electronic products
2. Management and handling of damaged products in the store
3. Processing product returns and exchanges
Provide customers, when necessary, with contact information and location of the supplier for technical support on electro-electronic products after the in-store exchange period;
Receive and handle all damaged products found in the store, issuing forms for recording complete details of each damaged product and the employee who discovered it;
Submit corporate customer registration to the responsible department for subsequent issuance of the approved credit limit for purchases via bank slip;
Sort damaged products for presentation to management to analyze each product's condition and determine its disposition;
Process product returns/exchanges for various reasons.
Minimum Education: High School (Secondary Education)
* Meal allowance
* Health insurance
* Dental insurance
* Life insurance
* Store product discounts
* Transportation allowance