Administrative Assistant / Receptionist

Description

Job Summary: Administrative Assistant with a focus on customer service to support administrative and commercial activities, ensuring agility and efficiency. Key Highlights: 1. Support for the company's administrative and commercial activities 2. Agile and efficient customer and service provider support 3. Contributes to the smooth operation of internal processes **Job Opening: Administrative Assistant (Customer Service)** TO APPLY, COMPLETE THE FORM BELOW BY 03/20/2026: https://forms.gle/Kd1X58UmdWaTxEjt7 WF Baterias, a company specializing in lithium-ion battery solutions for electric mobility, is hiring an Administrative Assistant (Customer Service). **Job Description** Responsible for supporting the company's administrative and commercial activities, ensuring agile and efficient service to customers and service providers. Performs front-desk duties, issues documents, manages orders, and provides logistical support, contributing to the smooth operation of internal processes and customer satisfaction. **Main Responsibilities** * In-person, telephone, and online (WhatsApp/Instagram) customer service; * Receiving, inspecting, and delivering batteries and equipment to customers; * Creating and updating registrations (individuals and legal entities); * Issuing Service Orders and generating Quotations and Sales Orders; * Logistical tracking of orders (Brazilian Post Office, freight carriers, motorcycle couriers); * Managing receipts (payment links and card machines); * Updating spreadsheets and management systems (Trello and Conta Azul); * Organizing and archiving administrative documents and processes; * Customer support and post-sales follow-up. **Requirements** · Prior experience in administration or customer service; · Basic knowledge of Microsoft Office (Word, Excel); · Strong verbal and written communication skills; · Organizational skills, proactivity, and attention to detail. **Preferred Qualifications** · Experience with management systems (Conta Azul, Trello, or similar); · Experience working in technology or technical product companies. Work Conditions * **Salary:** R$ 1.902,85 * **Schedule:** Monday to Friday (44 hours per week) * **Working Hours:** Monday to Thursday, 8:00 AM to 6:00 PM; Friday, 8:00 AM to 5:00 PM. Employment Type: Direct Hire (CLT) Benefits: * Medical insurance * Dental insurance * Fuel allowance * Profit-sharing program * Food allowance * Meal voucher * Transportation voucher Work Location: On-site Employment Type: Direct Hire (CLT) Compensation: R$1.900,00 – R$2.200,00 per month Benefits: * Medical insurance * Dental insurance * Fuel allowance * Profit-sharing program * Food allowance * Meal voucher * Transportation voucher Work Location: On-site