MAINTENANCE CONSULTANT

Description

We are seeking a Maintenance Consultant to perform activities aimed at improving the reliability, availability, and efficiency of equipment, facilities, and maintenance processes. At Armac, we strive daily to build lasting relationships with our employees and partners, based on trust, mutual respect, and shared commitment. If you take pride in serving, demonstrate an owner's mindset, have the courage to make things happen, and are interested in joining an environment where safety comes first, simplicity and humility are encouraged in employees' actions, and integrity, excellence, and ethics are non-negotiable, then Armac is the right place for you! Apply now and join our journey. **Responsibilities and duties** * Perform critical analysis of service requests, evaluating customer, asset, failure, criticality, history, and operational impact; * Serve as the primary point of contact with the customer, understanding the technical need and defining the optimal service strategy; * Schedule and optimize technicians’ agendas considering location, qualification, material availability, and consolidation of service visits; * Ensure clear and proactive communication with the customer regarding scheduling, status, and any unforeseen issues; * Actively monitor field service activities, including daily checkpoints and deviation management; * Anticipate needs for spare parts, third-party services, and resources to avoid rework and unproductive visits; * Ensure quality, completeness, and traceability of information recorded in service orders; * Accurately track estimated times, downtime hours, service order classifications, and technical entries; * Guarantee proper and disciplined closure of service orders, with no systemic pending items; * Collaborate closely with coordination teams, technicians, procurement, after-sales, and other involved departments. **Requirements and qualifications** * Knowledge of maintenance area; * Proven experience managing a service portfolio. **Additional information** * Meal allowance; * Transportation voucher or Mobility Assistance — up to R$ 400.00 (variable); * Unimed Health Plan (no monthly payroll deduction for the holder only); * Bradesco Dental Plan (optional); * Daycare assistance; * Maternity kit; * Life insurance; * Total Pass gym membership (optional); Armac is a national reference in providing specialized and complex services, equipment leasing, and sales of used equipment. The company has strong presence across key economic sectors: construction, energy, road infrastructure, agribusiness, fertilizers, industry, mining, forestry, ports, and rail terminals. Having celebrated its 30th anniversary in 2024, Armac has a clearly defined purpose: to serve with excellence and safety those who build Brazil. Seeking simple and efficient solutions, with humility, an owner’s mindset, and courage, are everyday practices at Armac. A company operating nationwide, offering positions across diverse functions, areas, and segments, with professionals located in offices, workshops, operations, and stores. At Armac, we believe education is a strategic pillar for social and professional transformation and business growth. Our internal training and qualification programs prepare our professionals to operate efficiently and safely across all segments. We work to generate maximum value for our customers. But more than that, our responsibility is to create value for society as a whole. We understand that contributing to raising productivity standards across the entire value chain is essential to enabling the major transformations needed for the country. Creating and building opportunities and development for an increasingly productive and sustainable world. Transforming the future today — serving those who produce, those who make Brazil happen, whether in rural or urban settings. Join our team!