Description
**Main responsibilities:**
Active and receptive telephone support;
Sales of Christmas kits via telephone and e\-mail;
Prospecting new customers and retaining the active client base;
Coordination with administrative, financial, and logistics departments;
Customer registration in the system, requesting financial approval, and aligning delivery deadlines;
Order entry and tracking in the system;
Post\-sales activities and follow\-up with customers who did not complete their purchase, aiming for possible reversals;
Delivery tracking, billing discussions, and issuance of invoices and bank slips;
End\-to\-end order management, from sale to delivery;
Daily monitoring and analysis of reports.
**Prerequisites:**
Completed high school education;
Proficiency in Microsoft Office Suite;
Experience in sales or customer service;
Availability for a fixed\-term contract of 6 months;
Residence in the West region of São Paulo or nearby areas
Minimum Education Level: High School (Secondary Education)