Senior Supervisor

Job Opening: Senior Supervisor We are hiring: Collections Supervisor If you have experience managing collections teams, an analytical mindset,
- Lead collections team
- Monitor KPIs and results
- Strategic credit recovery strategies

Job Summary: Customer service professional responsible for providing information, recording feedback, resolving issues, and adhering to company policies. Key Highlights: 1. In-person, telephone, and email support 2. Efficient resolution of problems and conflicts 3. Participation in professional development training * Provide product and service information to customers via in-person interaction, telephone, or email; * Record customer complaints, suggestions, and compliments; * Resolve problems and conflicts efficiently and courteously; * Participate in training programs to enhance customer service skills; * Follow company policies and procedures to ensure service safety and quality; * Maintain a clean and organized workplace. Compensation: R$1\.700,00 \- R$2\.050,00 per month Benefits: * Dental insurance * Meal allowance * Transportation allowance Work location: On-site
João Silva
Indeed · HR