Negotiator | Remote

**Job Responsibilities:** * Develop negotiation proposals that deliver favorable outcomes for our clients; * Conduct active credit recovery through
- Negotiation skills
- Health insurance provided
- Remote work option

Job Summary: Sales and customer service professional to support sales, collections, store organization, and cash handling, with a focus on delighting customers in a democratic and accessible manner. Key Highlights: 1. Dynamic environment with growth opportunities 2. Focus on delighting customers and delivering accessible fashion and credit 3. Collaborative and proactive culture Here, things truly happen! We are Studio Z Ouze — a single company unifying two of Brazil’s largest brands in footwear retail and financial services. We operate over 100 stores across 16 states, employ more than 2,000 people, and share one goal: **to deliver accessible fashion and credit with quality and agility**. Our business is simple: provide what our customers need — always with innovation, energy, and results orientation. That’s how we started 49 years ago, and that’s what we continue doing every day. If you seek a dynamic environment full of opportunities where your work makes a real difference, it makes perfect sense for you to embrace our purpose: "delighting people in a democratic and accessible way" alongside us**.** **Our Way of Being** We Make It Happen \| Protagonists \| Accelerated \| Collaborative \| Optimistic, yet grounded **Our Values** Delight \| Innovative Boldness \| Collaboration \| Commitment to Results \| Transparency **\#JoinSTZ \#JoinOuze — let’s grow together!** **Responsibilities and Duties** **Your main activities will include:** * Supporting sales through assisted self-service and proper store presentation; collecting payments for products sold by the company while offering customers the benefits of the company’s financial products. * Serving customers in-store and providing shopping bags; * Offering Ouze products (credit card, financial products); * Receiving and organizing merchandise; * Updating price tags on store products; * Ensuring daily execution of section maintenance, stock reconciliation, and display processes; * Maintaining workplace organization and cleanliness; * Performing basic cleaning and organization of the sales floor, including internal and external display windows; * Operating the cash register. **Requirements and Qualifications** **We’d love it if you meet the following criteria:** * Completed high school education; * Enjoy customer service. **Additional Information** **What will my work schedule be?** 6 days on / 1 day off, with a fixed weekly day off **What are my working hours?** From 2:00 PM to 10:35 PM **What benefits does the company offer?** Meal allowance or food allowance Transportation allowance **Does this role match your profile? Yes? Great news — we’re rooting for you to become our newest hire!** Here, things truly happen! We are Studio Z Ouze — a single company unifying two of Brazil’s largest brands in footwear retail and financial services. We operate over 100 stores across 16 states, employ more than 2,000 people, and share one goal: **to deliver accessible fashion and credit with quality and agility**. Our business is simple: provide what our customers need — always with innovation, energy, and results orientation. That’s how we started 50 years ago, and that’s what we continue doing every day. **If you seek a dynamic environment full of opportunities where your work makes a real difference, it makes perfect sense for you to embrace our purpose: "delighting people in a democratic and accessible way" alongside us.** **Our Way of Being** We Make It Happen \| Protagonists \| Accelerated \| Collaborative \| Optimistic, yet grounded **Our Values** Delight \| Innovative Boldness \| Collaboration \| Commitment to Results \| Transparency \#JoinSTZ \#JoinOuze — let’s grow together!
João Silva
Indeed · HR