Job Opening: Senior Supervisor We are hiring: Collections Supervisor If you have experience managing collections teams, an analytical mindset, leadership skills, and a results-oriented focus, this opportunity may be for you! We seek a professional capable of developing people, monitoring metrics and indicators, and strategically acting in credit recovery, always prioritizing ethical and efficient communication with customers and the team. Key responsibilities: * Manage and develop the collections team * Track goals and performance indicators (KPIs) * Analyze results and create improvement strategies * Negotiate and handle critical cases * Manage processes, reports, and CRM tools Requirements: * Currently pursuing or completed undergraduate degree * Prior experience in collections leadership * Knowledge of operational metrics and credit recovery * Strong communication skills, resilience, and strategic mindset Work Location: Near BERRINI Station
João Silva
Indeed · HR
João Silva
Indeed · HR
