PRINTER TECHNICIAN (RESIDENT)

Description

**Job Description** --------------------- #### **TEC\&TK** **\#** Thinking about changing your surroundings, environment, or people? You've come to the right place!! We are seeking a Service professional as a PRINTER TECHNICIAN (RESIDENT). If you meet the criteria below, ***JOIN OUR TEAM***. **17 years of growth and success in our company — as William Durant said: "We are what we repeatedly do. Excellence, then, is not an act, but a habit."** ---------------------------------------------------------------------------------------------------------------------------------------------------------------------- **Responsibilities and Duties** * Perform preventive and corrective maintenance on printers (laser, inkjet, thermal) and scanners. * Respond to internal technical service requests, focusing on speed and quality. * Diagnose and resolve hardware and software issues related to printing. * Manage supplies (toner, cartridges, parts) and control inventory. * Install, configure, and replace equipment. * Monitor performance indicators (SLA, response time, availability). * Collect meter readings and submit them monthly to the billing department to generate invoices for services rendered. * Work in an organized manner, adhering to hospital environment standards and routines. * Guide users on correct equipment usage by providing operational instructions. **Resident position at Hospital Nossa Senhora das Graças** **Requirements and Qualifications** **Requirements:** * Experience in printer and multifunction device maintenance. * Knowledge of networks (TCP/IP, printer mapping). * Familiarity with Windows operating systems. * Strong communication skills and professional demeanor for critical-environment support. * Ability to work autonomously and with a sense of urgency. **Preferred Qualifications:** * Prior experience in a hospital setting or as a resident technician. * Familiarity with service request management tools. * Technical certifications in relevant fields. **Resident position at Hospital Nossa Senhora das Graças** **Additional Information** #### **BENEFITS** MEAL VOUCHER / FOOD VOUCHER TRANSPORTATION VOUCHER HEALTH INSURANCE DENTAL PLAN LIFE INSURANCE BIRTHDAY DAY OFF Tecprinters is a market leader in printing and graphic solutions. Specializing in high-performance printers, consumables, and maintenance services, Tecprinters is committed to delivering quality products that meet the demands of diverse market segments. Tecmakers is an innovative company dedicated to excellence in developing customized technological solutions for education and corporate environments. Our commitment is to provide cutting-edge technology tailored to each client’s specific needs, ensuring efficiency, security, and innovation across all projects. **Commitment to Excellence** Both Tecmakers and Tecprinters share an unwavering commitment to excellence and innovation. Together, these two companies form a powerful synergy capable of delivering comprehensive solutions — from custom software development to the implementation of high-performance printing systems. Whether transforming business or educational processes with cutting-edge technology or ensuring document printing quality and support efficiency, Tecmakers and Tecprinters are ready to meet and exceed our customers’ expectations. Join our team!