Negotiation and Relationship Analyst

Description

Job Summary: The Collections Analyst will ensure the smooth flow of financial agreements with clarity, ethics, and excellence—safeguarding the company’s health and enabling its growth. Key Highlights: 1. Strong, vibrant, and memorable culture 2. High-performing team that plays together 3. An environment where those who want to grow… grow A LOT At Instituto Deândhela, we don’t just teach productivity, high performance, and communication. **We transform stories.** And now, we’re looking for someone who transforms numbers, deadlines, and agreements into real results. **Your Impact on the Game** ----------------------- As a Collections Analyst, you’ll be responsible for ensuring financial agreements flow with clarity, ethics, and excellence—keeping the company healthy and allowing ID to grow even faster. Here, collections isn’t just about collections: it’s about relationships, strategic communication, and an owner’s mindset. **What You’ll Do** ------------------------ * Conduct proactive and reactive collections with a human-centered approach; * Negotiate and establish payment agreements; * Monitor delinquency, generate reports, and support decision-making; * Maintain organized and up-to-date records; * Communicate\-clearly and promptly with clients and internal departments; * Act with integrity, discipline, and excellence in every process. **Profile We’re Looking For** ----------------------- * Organization; * Clear and firm communication without losing empathy; * Ability to maintain emotional control and focus; * Discipline and attention to detail; * Owner’s mindset \+ quick reasoning; * Enjoyment of working with goals and metrics. **Why ID Is the Best Place for Your Growth** --------------------------------------------------- Here you’ll find: * Wellhub (Gympass); * Health insurance; * On-site meal allowance; * Birthday day off; * Internal mental health program (4 sessions with a psychotherapist); * Access to Mundo Memorável (our learning platform); * Freedom with responsibility; * Strong, vibrant, and memorable culture; * High-performing team that plays together; * Constant recognition; * An environment where those who want to grow… grow A LOT. **Hiring Model** ------------------------- PJ (Service Provider) On-site at Alphaville/SP **How to Apply** ---------------------- pessoasecultura@deandhela.com.br (11\) 95593\-2860 Minimum Education: High School Diploma (Secondary Education)