Job Summary: We are seeking an intern to deliver courteous, efficient, and empathetic customer service, providing clear information about products and services. Key Highlights: 1. In-person and empathetic customer service 2. Providing accurate information about products and services 3. Efficiently resolving problems and complaints Description **About Logos** Founded in 2005 in Maranhão, **Logos** is a reference in comprehensive customer service management. Logos has accumulated extensive experience across multiple service channels, including In-Person Service, Telephone Support, and Digital Channels—such as chat and online platforms—offering integrated and innovative solutions to efficiently meet customer needs. With 20 years of history, we have grown through solid partnerships, sustainable solutions, and, above all, by valuing people—who sit at the heart of everything we do. We are seeking an intern to deliver courteous, efficient, and empathetic customer service, providing clear information about the company’s products and services. **Responsibilities** * Provide in-person customer service. * Receive and assist customers courteously and amicably. * Issue service requests. * Provide accurate information about products, services, and company policies. * Efficiently and satisfactorily resolve customer problems and complaints. * Maintain the service area clean and organized. * Collaborate with other service representatives to ensure high-quality service. **Requirements** * Currently enrolled in high school and/or undergraduate studies in administrative or related fields; * Proficiency in Microsoft Office; * Basic computer skills; * Portuguese language proficiency; * Good typing speed. **Additional Information** * Availability to work from Monday to Saturday. * Weekday schedule (Monday to Friday) — Morning shift: 12:48 PM to 6:00 PM * Saturday schedule: 9:00 AM to 1:00 PM * Weekly working hours: 30 hours
João Silva
Indeed · HR
João Silva
Indeed · HR
