Job Summary: We are seeking an intern to deliver friendly, efficient, and human-centered customer service, providing clear information about products and services. Key Highlights: 1. Friendly, efficient, and human-centered customer service 2. Providing accurate information about products and services 3. Resolving customer issues and complaints **About Logos** Founded in 2005 in Maranhão, **Logos** is a benchmark in comprehensive customer service management. Logos has accumulated extensive experience across multiple service channels, including in-person service, telephone support, and digital channels such as chat and online platforms, delivering integrated and innovative solutions to meet customers' needs efficiently. With 20 years of history, we have grown through strong partnerships, sustainable solutions, and, above all, by valuing people—who sit at the heart of everything we do. We are seeking an intern to deliver friendly, efficient, and human-centered customer service, providing clear information about the company's products and services. **Responsibilities** * Provide in-person customer service. * Greet and assist customers courteously and amicably. * Issue service requests. * Provide accurate information about products, services, and company policies. * Resolve customer issues and complaints efficiently and satisfactorily. * Maintain a clean and organized service area. * Collaborate with other service representatives to ensure high-quality service. **Requirements** * Currently enrolled in high school and/or undergraduate studies in administrative or related fields; * Proficiency in Microsoft Office; * Basic computer skills; * Portuguese language proficiency; * Good typing speed. **Additional Information** * Availability to work from Monday to Saturday. * Weekday schedule (afternoon): 12:48 PM to 6:00 PM * Saturday schedule: 9:00 AM to 1:00 PM * Weekly hours: 30h
João Silva
Indeed · HR
João Silva
Indeed · HR
