Financial Assistant

Description

Job Summary: Hospital Santa Tereza is seeking a professional with experience in bank reconciliation and strong empathetic and ethical communication skills to handle financial matters sensitively, aiming for excellence in patient care. Key Highlights: 1. Commitment to patient safety and comfort 2. Ethical, transparent, and confidential conduct 3. Ability to maintain professionalism in sensitive situations Hospital Santa Tereza stands out for its commitment to responsibility, ensuring all team members perform their duties with dedication and seriousness, always prioritizing patient safety and comfort. The institution continuously pursues excellence in care, improving service quality and ensuring patient satisfaction. Its operations are guided by principles of ethics and consistency, as well as empathy, delivering welcoming and sensitive care. Compassionate communication and compassion are pillars that foster a trusting environment where each patient is treated with respect and genuine attention. Essential Skills and Competencies: * Experience in bank reconciliation, ensuring daily verification of transactions and accuracy of financial information. * Ability to clearly explain amounts, deadlines, and payments with active listening and empathy. * Skill in handling financial matters with respect, sensitivity, discretion, and firmness when necessary. * Aptitude for proposing payment alternatives and agreements within hospital policies. * Basic understanding of hospital billing, health insurance plans, private health plans, and consumer rights. * Attention to detail to accurately record information and follow internal procedures. * Proficiency with financial systems and spreadsheets, including data organization and analysis. * Ethical, transparent, and fully confidential handling of information. * Ability to remain calm, professional, and emotionally balanced in sensitive situations. * Initiative to seek solutions that facilitate negotiations and improve service delivery. **Advantages** * Experience in hospital collections. * Familiarity with healthcare terminology and routines. * Participation in courses or training focused on collections or customer service. Employment Type: Permanent CLT Salary: R$3\.200,00 per month Benefits: * Medical assistance * Dental assistance * Food basket * Partnerships and commercial discounts * Commuter allowance