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Job Summary: Professional responsible for conducting in-person collections, supporting retention efforts, negotiating payment methods, and retrieving equipment in cases of service cancellation. Key Highlights: 1. Conduct in-person collections at addresses of delinquent customers 2. Support the retention and collections department 3. Negotiate and advise customers on payment methods and agreements * **Requirements:** * Completed high school education; **Responsibilities:** * Conduct in-person collections at addresses of delinquent customers; * Support the retention and collections department; * Negotiate and advise customers on payment methods, deadlines, agreements, and regularization conditions; * Retrieve equipment (e.g., ONUs, routers, or other devices) in cases of service cancellation. **Benefits:** * Meal allowance * Transportation allowance or fuel subsidy * Day off * Partnerships with universities * Partnership with driving schools After probationary period: * 100% company-paid health insurance * 100% dental insurance * Maternity/Paternity benefit; * Mental Health Program * Driver's license category A; * Personal motorcycle; * Experience in this role; * Residency in the Barra do Ceará region and adjacent areas. Employment type: Full-time, CLT permanent contract Salary: R$1\.621,00 \- R$2\.000,00 per month Benefits: * Medical assistance * Dental assistance * Internet allowance * Commercial partnerships and discounts * Meal allowance * Transportation allowance Work location: On-site
