Customer Service Executive

Description

Job Summary: Provide in-person, courteous, and friendly service to customers, resolve issues, deliver accurate information about products and services, and record and update customer data. Key Highlights: 1. In-person and courteous customer service 2. Efficient resolution of problems and complaints 3. Teamwork to ensure quality service **Responsibilities:** * Provide **in-person** customer service. * Greet and assist customers courteously and amicably. * Issue service requests. * Provide accurate information regarding products, services, and company policies. * Resolve customer problems and complaints efficiently and satisfactorily. * Record customer complaints, suggestions, and compliments. * Record and update customer data in the system. * Maintain a clean and organized service area. * Collaborate with other service representatives to ensure quality service. * And other related duties. Employment Type: Full-time Compensation: R$1\.648,35 per month Benefits: * Medical assistance * Dental assistance * Commercial agreements and discounts * Meal allowance * Food allowance * Transportation allowance Travel Availability: * 100% (Mandatory)