Job Summary: As a Customer Service Representative, you will be responsible for providing customer service by delivering information, clarifying doubts, and resolving issues with effective communication, proactivity, and empathy. Key Highlights: 1. Provide customer service by delivering information and resolving issues. 2. Strong communication skills, proactivity, and empathy are essential. 3. Participate in training programs to enhance customer service. The Customer Service Representative role involves providing customer service by delivering information, clarifying doubts, and resolving issues. Candidates must possess strong communication skills, be proactive, and demonstrate empathy when handling diverse situations. * Serve customers in person, via telephone, or by email, providing information about products and services; * Record customer complaints, suggestions, and compliments; * Resolve problems and conflicts efficiently and courteously; * Participate in training programs to enhance customer service; * Follow company policies and procedures to ensure service safety and quality; * Maintain a clean and organized workplace. Compensation: starting from R$1.700,00 per month Benefits: * Dental insurance * Childcare allowance * Meal voucher * Transportation voucher Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
