Collections Operator

Description **Purpose of the position:** Collect overdue amounts in accordance with the company's late-payment policies, contacting debtors and nego
- Free parking
- Health insurance
- Dental insurance

Job Summary: An in-person attendant to provide information, resolve issues, and record customer data, while maintaining an organized workspace and collaborating with the team. Key Highlights: 1. In-person and courteous customer service 2. Availability to cover absences/vacations 3. Teamwork and organization **Responsibilities:** * Provide **in-person** customer service. * **Full availability to cover absences/vacations;** * Greet and assist customers courteously and amicably. * Issue service requests. * Provide accurate information regarding products, services, and company policies. * Efficiently and satisfactorily resolve customer issues and complaints. * Record customer complaints, suggestions, and compliments. * Record and update customer data in the system. * Maintain a clean and organized customer service area. * Collaborate with other attendants to ensure high-quality service. * Other related duties. Employment Type: Full-time Compensation: R$1\.648,35 per month Benefits: * Medical assistance * Dental assistance * Commercial agreements and discounts * Meal allowance * Food allowance * Transportation allowance Selection Question(s): * Are you available to cover absences/vacations in certain neighborhoods of the capital? Work Location: On-site

João Silva
Indeed · HR