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Control Desk

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelBachelor's Degree

Description

SVV is seeking an analytical, dynamic professional with experience in collections operations to monitor and optimize the operational performance of the Control Desk area. Main responsibilities: * Management and monitoring of dialing through the OLOS platform * Real-time tracking of operational KPIs * Strategic mailing management * Operational support and IT interface * Development of strategies to increase productivity and recovery * Monitoring of operators and operational performance Requirements: * Mandatory experience with OLOS * Experience in collections/call center operations * Knowledge of operational KPIs * Intermediate or advanced Excel skills * Analytical, agile profile with a results-oriented mindset On-site work A dynamic, strategic environment focused on professional growth. Minimum Education: Bachelor's Degree * Meal Allowance * Transportation Allowance * Life Insurance

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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