Collections Negotiator

Description

Job Summary: Professional responsible for credit recovery, negotiating and monitoring debt settlement with empathy and consistency. Key Highlights: 1. Nationwide credit recovery operations in Brazil 2. Approach focused on consistency and strong partnership with clients 3. Company that values empathy and the strength of the community #### **We are NWSoluções, specialists in helping people like you overcome financial challenges**. Operating nationwide, our services span from amicable to legal phases, and our credit recovery approach stands out for the **consistency and strong partnership we maintain with our clients**. #### **We believe in the transformative power of empathy**, distinguishing ourselves through effectiveness and transparency. For us, challenges are simply one way to demonstrate the **strength of our community in action**. #### **\#JoinNWSolucoes** #### **\#WeAreNW** **Responsibilities and Duties** * Locate and contact delinquent customers; * Analyze collection operations; * Negotiate optimal payment methods; * Finalize agreements with customers; * Monitor the debt settlement process; * Process write-offs with customers. **Requirements and Qualifications** * Microsoft Office suite; * Negotiation skills; * Experience in collections and customer service. #### **We are NWSoluções, a company part of NWGroup (Nelson Wilians Group), specialists in helping people like you overcome financial challenges. Operating nationwide, our services span from amicable to legal phases, and our credit recovery approach stands out for consistency and the strong partnership we maintain with our clients**