Collections Negotiator

Description

Job Summary: VERSUO Financial Solutions is seeking a Collections Negotiator focused on results, strong communication skills, and negotiation experience, responsible for maintaining positive customer relationships and managing payments. Key Highlights: 1. Maintain positive relationships with customers and negotiate payment plans. 2. Collaborate with the support team to ensure customer satisfaction. 3. Proactive, results-oriented, and possessing excellent communication skills. **VERSUO Financial Solutions is looking for a Collections Negotiator.** This role is critical to our company’s success, and we are seeking someone with specific qualifications. **Requirements:** * Excellent communication skills and clear diction; * Proficiency in Microsoft Office suite; * Results-driven mindset with consistent goal achievement; * Prior experience in negotiations and collections; **Responsibilities:** * Maintain positive customer relationships while focusing on collecting overdue payments; * Negotiate customized payment plans and solutions for customers; * Document all interactions and update customer information accurately and promptly; * Work closely with the support team to ensure customer satisfaction; **Work Schedule:** * Monday to Friday, from 9:00 AM to 6:00 PM; **Benefits:** * Transportation voucher (VT); * Meal voucher (VR) — R$30.00/day; * Birthday day off; * Gym pass; * Profit-sharing program (PLR); **Compensation:** \- R$1\.620,00 base salary \+ variable commission \- based on performance, with NO cap; If you consider yourself proactive, results-oriented, and possessing excellent communication skills, we would love to meet you. Please send us your updated resume and a brief cover letter explaining why you are the ideal candidate for this position. Thank you for your interest, and we look forward to hearing from you. Minimum Education: High School Diploma (Secondary Education) * Birthday Day Off * Commission * Gympass * Transportation Voucher * Meal Voucher * Schedule: Monday to Friday