Collections Assistant

Description

Job Summary: The professional will perform document analysis, customer service for agreement negotiations, issuance and tracking of processes, requiring strong Portuguese language skills and organizational ability. Key Highlights: 1. Document, contract, and process analysis and management. 2. Telephone customer service for negotiating agreements. 3. Requires strong Portuguese language skills, Office suite proficiency, and organizational ability. **Job Description** **Job Responsibilities** * Analyze documents, contracts, court judgments, and agreements; * Provide telephone customer service to negotiate third-party accident-related settlement agreements; * Issue, retrieve, and file documentation; * Receive and monitor legal proceedings. **Requirements** * Strong spoken and written Portuguese; * Proficiency in the Microsoft Office suite; * Preference for candidates currently studying Law; * Minimum 1 year of experience in collections customer service; **Behavioral Skills:** * Effective communication; * Empathy; * Organization and planning; * Flexibility; * Problem-solving ability; * Ethics; * Argumentation; * Collections techniques; **Working Hours:** Monday to Friday: 08:00 to 18:00 Employment Type: Full-time, Permanent CLT Salary: R$1.612,50 per month Benefits: * Medical insurance * Dental insurance * Childcare allowance * Commercial partnership agreements and discounts * Life insurance * Meal allowance * Transportation allowance