Collections Assistant

Description

Job Summary: Professional responsible for conducting amicable collections of outstanding debts, negotiating payments, and recording interactions with delinquent customers. Key Highlights: 1. Negotiation of payments with delinquent customers 2. Maintaining contact with the finance department 3. Continuous improvement of negotiation skills An advisory and collections company is seeking a Collections Assistant in Anápolis. RHF Talentos is a company specialized in recruitment and selection of professionals. It provides human resources management solutions for various organizations. **Responsibilities:** Make telephone and/or email contact with delinquent customers to negotiate payment methods and debt regularization. Record all customer interactions in the company's system. Issue invoices and send them to delinquent customers. Conduct overdue collections in an amicable and respectful manner. Provide information regarding payment methods, deadlines, and negotiation terms. Assist in preparing reports on delinquency and collection performance. Maintain contact with the company's finance department to update information about delinquent customers. Participate in meetings and training sessions to enhance negotiation and collection skills. Adhere to company policies and procedures regarding overdue collections. Previous experience as a Collections Assistant, Financial Assistant, Finance Assistant, or Receivables Assistant may indicate suitability for some activities of this position. **Desired Requirements:** **Education:** Completed high school **Experience:** Prior experience required **Remuneration and Benefits:** * Salary: R$1,520.00 * Performance-based bonus * Meal allowance * Transportation allowance * Medical plan * Dental plan * Life insurance **Additional Information:** * Employment type: Permanent - On-site * Schedule: Full-time * Working hours: Monday to Friday, from 2:00 PM to 8:00 PM; Saturday, from 8:00 AM to 2:00 PM.