Collections Assistant

Description

Job Summary: Professional responsible for conducting friendly collections from delinquent customers, negotiating payments, and assisting in report preparation. Key Highlights: 1. Friendly and respectful negotiation with delinquent customers 2. Maintaining contact with the finance department 3. Participating in meetings and training sessions for professional development An advisory and collections company is seeking a Collections Assistant in Anápolis. RHF Talentos is a company specialized in recruitment and selection of professionals. It provides human resources management solutions for various organizations. **Responsibilities:** Make telephone and/or email contact with delinquent customers to negotiate payment methods and debt regularization. Record all customer interactions in the company's system. Issue invoices and send them to delinquent customers. Conduct overdue payment collection in a friendly and respectful manner. Provide information regarding payment methods, deadlines, and negotiation terms. Assist in preparing delinquency and collections performance reports. Maintain contact with the company's finance department to update information on delinquent customers. Participate in meetings and training sessions to enhance negotiation and collections skills. Adhere to the company's policies and procedures regarding overdue payment collection. Previous experience as a Collections Assistant, Finance Assistant, Financial Assistant, or Receivables Assistant may indicate alignment with some of the activities of this position. **Desired Qualifications:** **Education:** Completed high school **Experience:** Prior experience required **Compensation and Benefits:** * Salary: BRL 1,520.00 * Performance-based bonus * Meal allowance * Transportation allowance * Medical plan * Dental plan * Life insurance **Additional Information:** * Employment type: Permanent — On-site * Schedule: Full-time * Working hours: Monday to Friday, from 2:00 PM to 8:00 PM; Saturday, from 8:00 AM to 2:00 PM.