Job Summary: Professional responsible for contacting and negotiating with delinquent customers, updating customer records, and preparing reports, with a focus on customer service and team targets. Key Highlights: 1. Debt negotiation and settlement 2. Customer service and clarification of doubts 3. Teamwork to achieve targets * Contact delinquent customers; * Negotiate payment methods and debt settlement; * Update customers' registration information; * Prepare collection and delinquency reports; * Maintain up-to-date records of conducted negotiations; * Conduct collections via telephone, e\-mail, and letter; * Provide customer service, clarifying doubts and supplying information regarding collections; * Collaborate within a team to achieve company-established targets. Requirements: * Education: Completed high school; * Knowledge: Proficiency in computer use and Microsoft Office suite; * Skills: Strong communication, negotiation, and persuasion abilities; * Preferred Qualifications: Prior experience in collections and customer service; Employment Type: Full-time Compensation: R$2\.100,00 \- R$2\.700,00 per month Benefits: * Meal allowance * Transportation allowance Selection Question(s): * Do you reside near the Perus area? Please provide your ZIP code. Experience: * Collections and negotiations (Mandatory) * Targets (Mandatory) Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
