Collections Analyst

Description

Job Summary: Telephone contact with debtors and guarantors for collections, gathering information to regularize debts, and negotiating agreements. Key Highlights: 1. Focus on negotiation and assertive communication 2. Development of agreements for payment collection 3. Direct interaction with cooperative members to clarify doubts Main Responsibilities: * Telephone outreach to debtors and guarantors for collections; * Collection of information such as expected debt regularization date and updated outstanding balance; * Entering debtor information into the system to support ongoing negotiations; * Clarifying any doubts raised by cooperative members; * Conducting friendly collection contacts with endorsers and drawees; * Negotiating agreements to collect outstanding amounts; Key Competencies: * Negotiation, agility in decision-making, critical thinking, organization, self-confidence, impact and influence, results orientation, and assertive communication. Preferred Qualifications: * Experience in banking, financial markets, or knowledge of FIDC. Employment Type: Full-time, CLT (Consolidation of Labor Laws) Compensation: R$3\.000,00 \- R$4\.000,00 per month Benefits: * Medical assistance * Dental assistance * Education allowance * Food allowance * Meal voucher * Transportation allowance Work Location: On-site