Collections

Description

Job Summary: Responsible for collecting from delinquent condominium residents, negotiating agreements, and managing the delinquency portfolio, requiring strong communication and organizational skills. Key Highlights: 1. Experience in collections, preferably in the condominium segment 2. Knowledge of the Ahreas system (financial/collection module) 3. Negotiation skills and results-oriented focus **Responsibilities:** * Conduct collections from delinquent condominium residents via phone and email; * Negotiate agreements, issue updated payment slips, and record all interactions in the system; * Monitor and manage the condominiums' delinquency portfolio; * Process payment confirmations, verify payments, and track payment status; **Requirements:** * Prior experience in collections, preferably in the condominium segment; * Mandatory knowledge of the Ahreas system (financial/collection module); * Strong verbal and written communication skills; * Ability to negotiate and maintain a professional demeanor; * Organizational skills, attention to detail, and results-oriented focus; * Completed high school education (a bachelor's degree in Administration, Accounting, or related fields is desirable). Location: Faria Lima Schedule: Monday to Friday (flexible) **Benefits:** Medical Assistance – After 90 days Transportation Allowance – Based on actual usage Meal Voucher: R$ 37.50 Employment Type: Full-time Salary: R$1.883,00 per month Benefits: * Food Allowance * Meal Voucher * Transportation Allowance