Job Summary: We are seeking an intern to provide courteous, efficient, and human-centered customer service, delivering clear information about the company's products and services. Key Highlights: 1. Serve customers in person, by phone, or by email 2. Resolve problems and conflicts efficiently and courteously 3. Participate in training sessions to improve customer service Founded in 2005 in Maranhão, Logos is a reference in comprehensive customer service management. Logos has accumulated extensive experience across multiple service channels, including in-person service, telephone support, and digital channels such as chat and online platforms, offering integrated and innovative solutions to meet customers' needs efficiently. With 20 years of history, we have grown through solid partnerships, sustainable solutions, and—above all—the appreciation of people, who lie at the heart of everything we do. We are seeking an intern to provide courteous, efficient, and human-centered customer service, delivering clear information about the company's products and services. Responsibilities * Serve customers in person, by phone, or by e\-mail, providing information about products and services * Record customer complaints, suggestions, and compliments * Resolve problems and conflicts efficiently and courteously * Participate in training sessions to improve customer service * Follow company policies and procedures to ensure service safety and quality * Maintain a clean and organized workplace Requirements * Completed high school education * Prior experience in customer service is desirable * Strong communication and interpersonal skills * Availability to work flexible hours, including weekends * Proficiency with computer systems and typing.
João Silva
Indeed · HR
João Silva
Indeed · HR
