Job Summary: A Customer Service Representative provides customer service by delivering information, clarifying inquiries, and resolving issues with strong communication skills, proactivity, and empathy. Key Highlights: 1. Provide in-person, telephone, or email customer service 2. Efficiently and courteously resolve problems and conflicts 3. Participate in training programs to enhance customer service The Customer Service Representative role is responsible for providing customer service by delivering information, clarifying inquiries, and resolving issues. The professional must possess strong communication skills, be proactive, and demonstrate empathy when handling various situations. * Serve customers in person, via telephone, or via e\-mail, providing information about products and services * Record customer complaints, suggestions, and compliments * Efficiently and courteously resolve problems and conflicts * Participate in training programs to enhance customer service * Follow company policies and procedures to ensure service safety and quality * Maintain a clean and organized workplace Compensation: R$1\.621,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
