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Backup Customer Service Representative - Jucás/CE

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: We are seeking a customer service intern to provide clear information about products and services in a friendly, efficient, and humanized manner. Key Highlights: 1. Friendly, efficient, and humanized customer service 2. Opportunity to enhance customer service skills 3. Appreciation of people and strong partnerships Founded in 2005 in Maranhão, Logos is a reference in comprehensive customer service management. Logos has accumulated extensive experience across multiple service channels, including in-person service, telephone support, and digital channels such as chat and online platforms, delivering integrated and innovative solutions to efficiently meet customer needs. With 20 years of history, we have grown through strong partnerships, sustainable solutions, and, above all, appreciation of people—who lie at the heart of everything we do. We are looking for an intern to deliver friendly, efficient, and humanized customer service while providing clear information about the company's products and services. Responsibilities: * Serve customers in person, by phone, or via e\-mail, providing information about products and services * Record customer complaints, suggestions, and compliments * Resolve problems and conflicts efficiently and courteously * Participate in training programs to improve customer service * Follow company policies and procedures to ensure service safety and quality * Maintain a clean and organized workplace Requirements: * Completed high school education * Prior experience in customer service is desirable * Strong communication and interpersonal skills * Availability to work flexible hours, including weekends * Proficiency with computer systems and typing.

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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