Business Assistant - Mossoró - RN

Description

In our daily work, we strive to leave a positive mark on the world, solve our customers' most critical problems, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong people.** **MISSION:** To operate Brazil's leading Microcredit program with excellence, creating opportunities and developing and valuing people. **VISION:** To be recognized for excellence in microfinance service operations and serve as a benchmark for people development. **VALUES:** Ethics and Transparency; Commitment and Excellence; Empathy and Care; Creativity and Innovation; Respect and Inclusion. The **Business Assistant** will carry out administrative routine activities for the Unit and customer service activities for the Crediamigo Program, in accordance with the policies, methodologies, and administrative and operational procedures established by CAMED Microcrédito. If this role aligns with your professional purpose, join **CAMED MICROCRÉDITO!** **Responsibilities and Duties** Carry out administrative activities in accordance with the policies and operational procedures established by CAMED Microcrédito; Provide customer service across all channels (physical and digital) to Crediamigo Program customers, in line with the credit policy, operational procedures, and guidelines established by CAMED Microcrédito; Provide customers with information regarding microfinance products and services and the status of their credit applications; Support the sale of products and services offered by the Crediamigo Program, in accordance with the credit policy, operational procedures, and guidelines established by CAMED Microcrédito; Support collection activities, re-engagement of lapsed customers, and prospecting of new customers, in accordance with the credit policy, operational procedures, and guidelines established by CAMED Microcrédito; Register Crediamigo customer credit application information into the operational system, in accordance with the credit policy, operational procedures, and guidelines established by CAMED Microcrédito; Conduct customer registration checks for Crediamigo customers to ensure smooth operational processes; Verify required documents for Crediamigo customer registration; Submit credit applications into the operational system; Monitor the progress of credit applications within the operational system; Forward documentation requested by Remote Compliance; Assist in organizing Unit events; Verify credit instruments for contracted operations, digitize them, and store them in the Unit’s safe, if applicable; Store and relocate documents in accordance with the Archiving Plan; Assist in inventorying credit instruments, dossiers, and CAMED Microcrédito’s fixed assets; Assist with HR routines and forward them to the Regional Human Development area; Carry out Unit administrative payment routines; And other tasks related to the area. **Requirements and Qualifications** **Mandatory Requirements:** Legal age (18 years or older); Education: Completed high school; Availability for inter-municipal travel; Experience in administrative routines and customer service; Computer literacy and proficiency in Microsoft Office (Word, Excel, PowerPoint). **Additional Information** **Salary:** Base salary of R$ 1\.717,73; Variable compensation up to R$ 869,33; Bonus (Human Development informs during the selection process). **Benefits:** Training programs; Life insurance; Health plan; Transportation allowance; Dental plan; Private pension plan; Partnerships with educational institutions; Wellness incentive program via Wellhub; Meal allowance and basic food basket allowance totaling R$ 1\.507,24; Childcare/babysitter reimbursement for children up to 5 years and 11 months old — R$ 320,38 (fixed amount per child); Quality of Life Program (We implement subprograms supporting and caring for our employees’ physical, emotional, and social health and well-being). **Working hours:** 40 hours per week; **Work schedule:** 8:00 AM to 5:00 PM (Monday to Friday). We are a new company, founded in 2022, and part of the **Camed Group**. We exclusively operate the **Crediamigo, Brazil’s LARGEST Productive and Oriented Microcredit Program**, the leader in its segment. Currently, we have **more than 5\.000 employees** operating in **more than 1\.900 municipalities** across Northeastern Brazil and the northern regions of Minas Gerais and Espírito Santo, making us Brazil’s LARGEST microcredit operator. In our daily work, we strive to leave a positive mark on the world, solve our customers' most critical problems, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong people.** **MISSION:** To operate Brazil's leading Microcredit program with excellence, creating opportunities and developing and valuing people. **VISION:** To be recognized for excellence in microfinance service operations and serve as a benchmark for people development. **VALUES:** Ethics and Transparency; Commitment and Excellence; Respect and Inclusion; Empathy and Care; Creativity and Innovation. **We are CAMED, we are CREDIAMIGO!**