Job Summary: We are looking for someone with excellent communication and organizational skills, who enjoys technology and seeks alignment with a modern and dynamic company, to work in collections and customer service. Key Highlights: 1. Modern and dynamic company focused on continuous improvement 2. Focus on collections and customer service 3. Requires strong communication and organizational skills If you are comfortable interacting with people, possess excellent communication skills, strong organizational ability, enjoy technology, and seek alignment with a modern and dynamic company committed to continuous improvement, we want to meet you! **Key Responsibilities:** * Daily monitoring of collection reports * Conducting collections from the client base * Negotiating with delinquent clients * Providing customer service via phone calls, WhatsApp, and, if necessary, in person * Sending invoices, tracking and scheduling payments, and receiving payment confirmations. **Specific Skills:** * Strong communication skills; * Active listening; * Negotiation skills; * Assertive argumentation; * Patience and empathy; * Motivated and confident; * Organization and discipline;
João Silva
Indeed · HR
João Silva
Indeed · HR
