Senior Supervisor

Job Opening: Senior Supervisor We are hiring: Collections Supervisor If you have experience managing collections teams, an analytical mindset,
- Lead collections team
- Monitor KPIs and results
- Strategic credit recovery strategies

Job Summary: The professional will be responsible for customer service, document issuance, and general administrative support within the department. Key Highlights: 1. Customer service and administrative support 2. Assistance with departmental administrative tasks 3. Experience in commercial administrative routines is valued **Main Responsibilities:** * Customer service via WhatsApp, landline, and corporate phone; * Sending and receiving mail pouches; * Registering and closing service orders (OS), issuing invoices, ordering eyeglass lenses and contact lenses; * Assisting with departmental administrative tasks. **Requirements:** * Experience in commercial administrative routines * Completed High School; pursuing studies in related fields is a plus; * Experience in the optical industry is a plus but not mandatory. **Work Location:** Av. Sen. Teotônio Vilela, 2289 \- Cidade Dutra, São Paulo \- SP, 04801\-010 **What We Offer:** **Salary**: R$2\.120 **Benefits**: VR Multi (VA and VR) R$ 25.00 per day, Transportation Allowance, Dental Plan, Full Sesc Membership, Discount at Cruzeiro do Sul University, and TotalPass. **Schedule**: Monday to Friday, 9:00 AM to 5:24 PM, and Saturday, 9:00 AM to 5:00 PM OR Monday to Friday, 10:36 AM to 7:00 PM, and Saturday, 10:00 AM to 6:00 PM. **\#VEMSERGASSI** Minimum Education Level: High School (Secondary Education)
João Silva
Indeed · HR